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Store Policy
At Petify, we are committed to providing high-quality pet products and excellent customer service. Please review our store policies to ensure a smooth shopping experience.
Ordering & Payments
Placing an Order
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Orders can be placed online through our website, www.petify.net.au.
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Ensure all details, including shipping address and contact information, are correct before completing your purchase.
Payment Methods
We only accept PayPal as the payment method.
Order Confirmation
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Once an order is placed, you will receive a confirmation email.
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If you do not receive a confirmation email, please check your spam folder or contact us at contact@petify.net.au.
Pricing & Promotions
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All prices listed on our website are in AUD and include applicable GST.
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We reserve the right to adjust prices, apply discounts, and run promotions at our discretion.
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Discount codes must be applied at checkout and cannot be added after the purchase is completed.
Shipping & Delivery
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Orders are processed within 1-2 business days.
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Standard and express shipping options are available across Australia.
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Shipping fees vary based on location and order size.
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Customers will receive a tracking number once the order is dispatched.
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For detailed shipping information, please refer to our Shipping Policy.
For any inquiries, contact us at contact@petify.net.au.
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